Heat Help Desk System

Ivanti help desk powered by heat provides an easy to use customer service help desk for dealing with inbound ticket requests from any channel email web social phone or chat.
Heat help desk system. Heat can support any type of help desk or contact center with voice enabled solutions by combining common phone technology with the service desk application. The company empowers it hr facilities customer service and other enterprise functions to simplify and automate their business processes to improve service quality while managing and securing endpoints to detect and protect against threats to business. It was founded in 1989 and helps it companies manage their clients effectively with highly efficient solutions tailored for it service management. We can help you maintain and even improve it.
Heat service support is designed for large organizations that need more than a basic call tracking system such as heat powerdesk frontrange s entry level help desk package. Ivanti help desk software ivanti service manager s foundation package provides an easy to use customer service helpdesk software for dealing with inbound ticket requests from any channel email web social phone or chat. Radically streamline the help ticket process. If you re looking for a great and reliable low cost solution to track simple tickets heat help desk is a.
And later purchased by frontrange solutions. Heat it service desk is a commercial help desk issue management software suite produced by bendata inc. According to frontrange staff heat stands for. If you need help or having a hard time finding someone to make changes in your system contact us today.
Surveys feedback system. 713 486 4848 msit help desk ticket system university wide heat ticket system administrative offices msb g 520 6431 fannin st houston tx 77030 usa. Heat help desk software is a pretty popular help desk software used by thousands of it companies across the world. Heat is dedicated to providing customers with proven cloud solutions that make their businesses more efficient compliant and secure.
Ivanti ˌ iː ˈ v ɒ n t iː is an it software company headquartered in south jordan utah it produces software for it security it service management it asset management unified endpoint management identity management and supply chain management it was formed in january 2017 with the merger of landesk and heat software. The system integrates service management with client management in a both cloud and server based environment.