Hotel Front Desk Job Description Pdf

Front desk clerk job summary must present a personable helpful and professional image.

Hotel front desk job description pdf. This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. The main purposes of the hotel reception area s staff are to respond courteously to guests requests play a part in the general running of the reception desk and help the general manager to maintain a smooth room bookings service. Front office manager front desk manager fom. Principal duties and responsibilities.

Apply to front desk agent and more. Hotel front desk representative like front desk agent guest service officer or reservation agent or receptionist establishes the first point of contact with clients and deals with nearly everything related to the stay of the guests nevertheless their roles may vary depending on the type of the organization or business. Directs and coordinates the activities of the front desk reservations guest services and telephone areas. When you clearly list the minimum requirements of your open hotel front desk clerk position you will receive applications from candidates that meet these preferred requirements.

Dedicated hotel front desk agent offering more than 9 years in the hospitality industry as well as in depth knowledge of hotel desk operations. A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest s stay. Directly supervises all front office personnel and ensures proper completion of all front office duties. For instance the tasks of a front desk agent in a guesthouse may entail.

During check in a front desk agent will verify a guest s method of payment and run a background credit check. Prepare monthly reports and budget for front. This overall structure and format make it easy for you to customize it with your specific requirements and desired skills for your open position. Hotel front desk agent responsibilities include registering guests managing reservations and providing information about rooms rates and amenities.

Main tasks and responsibilities 1. A typical day as a hotel front desk agent involves registering booking guests in and out of their rooms while accommodating any special requests. Assistant manager or general manager position summary. The job description is an important part of the hiring process that attracts the most interested and qualified candidates for a position.

Responsible for checking guest in and out of the hotel making necessary travel arrangements and assisting with general information. We are looking for a hotel front desk agent to serve as our guests first point of contact and manage all aspects of their accommodation.