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Prepare your front desk staff to look and act professionally and on brand during this interactive training workshop.
Hotel front desk training courses sydney. The receptionist is the first person who deals with any calls or business for the company and as such should be provided the tools and solutions they need for them to enhance their performance as well as skills when it comes to dealing with customers. Course is designed with driving results and focuses on key performance indicators so that learning can be transitioned to results and results. Course content on this free hospitality course centres around three primary topics of importance which include an introduction to hotel management an overview of key front desk operations and the responsibilities of the housekeeping department. You will probably get some informal training on the job.
Front desk representative certification. Reservation and reception system check in and check out procedures front desk clerk behavior among other topics. Successful candidates will find themselves in a prime position to continue their studies at a. Then any front desk staff who come on board at later dates can be certified via the remote process overview of the journey first chh candidates attend a private one on one live webinar approximately 60 minutes entitled the 5 pillars of front desk hospitality excellence delivered by ktn s most senior training executives.
This is a complete professional course to train your staff as well as for individuals who work or plan to work at the front desk or in reservations in the hospitality industry. This receptionist skills course is ideal for those in the role of reception. Available as a webinar workshop. The certificate of hotel reception and administration is a comprehensive online professional development course that will prepare you for reception roles in commercial accommodation establishments.
Schedule this course program class for delivery onsite. 9am 4 30pm about this training course. Training created by the american hotel lodging educational institute. You can also become a hotel and motel front office attendant through a traineeship.
Education training for a hotel and motel front office attendant. Course is designated in the manner that after completion you will be able to open a hotel front office department or know exactly what must be done to improve and build efficiency in the current one. This course will offer extra skills to help these individuals. You can work as a hotel and motel front office attendant without formal qualifications.
Wake tech s hospitality hotel restaurant certifications course is offered in a traditional classroom seated version is a fun 10 12 week 168 classroom hour course offering certifications in the following areas.
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